User Experience Design for Recapture

User flow and lifecycle email creative designed for an automated customer journey for WeDrive Auto’s Recapture marketing solution.

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This is the initial user flow designed for the automated email journey to be created in Salesforce Marketing Cloud. User flow designed in Figma.

 

Simplified and finalized user flow.

Initial email design wireframe options, created in Figma

Final email creative templates, created in Photoshop